An innovative solution for commercial phone orders of aftermarket auto parts.
Vehrity is a collaboration tool that turns inbound phone orders into better customer engagement. It uses smartphones and tablets at the service facility, web applications and cloud-based intelligence to immediately improve speed, accuracy and richness of the parts procurement process while sharply reducing errors and returns. Similar solutions, like drive-through restaurant order displays, have increase sales by 2% and reduced errors by 20%.
Our mobile app streamlines workflow in the shop and delivers better information so that service providers get the right parts faster and finish jobs when promised. Vehrity allows the technician to easily capture customer and vehicle information on their smartphone, along with the vehicle’s VIN which is sent to the distributor before the parts quoting process begins.
As the distributor builds a parts quote, Vehrity can transmit detailed information, including photos, back to the technician in real-time. Our browser app gives auto parts distributors and jobbers a meaningful competitive advantage, transforming inbound calls from their customers into efficient engagement opportunities. The solution leverages mobile devices at the service facility, web technology and Enterprise Resource Planning (ERP) integration at the distributor depot, and a cloud-based back end.